Services
Our spa & wellness consulting experience spans luxury hotel spas, spa & wellness resorts, boutique day spas and luxury hot pool & spa facilities. Spa Evolution is distinguished by our diverse potential enabling total flexibility for our clients. Our services range from unparalleled pre-opening design, conceptualisation and development consultancy, to the revision of existing management systems and services – helping to maximise efficiency, profit, and service quality. Under our specialist and genuine guidance, we cater our consulting services to the unique to needs of each individual project with the guest experience, and sustainability always being at the core of what we do.
Spa Pre-Opening Consulting
Drawing on decades of global experience, Spa Evolution have the key technical knowledge, industry expertise and resources to guide clients through each stage of spa & wellness project development. Our extensive consultancy services enable the complete evolution of boundary-breaking, and operationally-effective spa & wellness facilities. All projects reflect a clear and fresh concept, industry expertise, and help clients to exceed business objectives. From feasibility through to onsite implementation, our full-scope pre-opening consultation and advisory services may include:
Feasibility & Financial Forecasting
- Market Research & Feasibility Study
- Competitor Service & Pricing Analysis
- Operational Financial Forecasts
- Pre-opening Budget Forecasting
- Staff Headcount & Cost Assumptions
- Spa/Fitness OS&E / FF&E Cost Assumptions
Concept Creation
- Spa/Wellness Concept & Identity
- Spa/Wellness Services Menu
- Signature Spa Treatment Development
- Branded Product Development
Technical Services & Design
- Design Briefs for Architects & Interior Designers
- Area Schedule / Spatial Recommendations
- Spa & Fitness FF&E Recommendations
- Guest Flow / Space Use Diagrams
- Concept Design Layout Support
- Developed & Detailed Design Support
- Finishes & Millwork Recommendations
- Specialist Spa Data Sheet Submission
- Signage Program Reviews
- Spa Construction Monitoring
- Snagging Review / Final Inspections
- On-site Liaison with Architects, Designers & Specialist Contractors (e.g. M&E, Electrical)
Spa/Wellness Operations Development
- Specialist Spa & Wellness Recruitment
- Standard Operating Procedure Manuals
- Spa/Wellness Human Resources Manuals
- Organisational Charts
- Spa/Wellness Job Descriptions
- Internal Spa Collateral Creation
- Detailed Health & Safety Guidelines
- Spa Software System Recommendations
- Spa Product Recommendations & Set-up
- Spa/Fitness Treatment & Service Development
- Spa/Fitness OS&E / FF&E Recommendations
- Specialist Spa & Wellness Training
- Spa Simulation & Pre-opening Support
- Spa I.D. Recommendations
- Spa Collateral Recommendations & Review
- Spa Marketing / PR Plan Guidance
Spa Management Consulting
Beyond establishing a strong operational foundation/structure pre-opening, operating a financially-sustainable spa & wellness facility long-term, requires vast expertise. Through the analysis/identification of key development & strength areas (be it financial, sales & marketing, training or systems related), Spa Evolution work with all clients to ensure that ongoing commercial and service potential is maximised. From continued training through to spa/wellness audits, or complete facility management, our full scope spa management consultation services may include:
Management Support
- On-going Spa Training & Development
- Business Performance Audits
- Financial Performance Oversight & Strategies
- Product Inventory & Cost Strategy Support
- Retail Sales Solutions
- Ongoing Sales & Marketing / PR Support
- Operational Systems Support
- Specialist Human Resource Support
- Recruitment & Specialist Trade-Testing
- Secret Shopping Spa/Fitness Service Audits
- Performance Management Systems
- Spa/Wellness Facility Management